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Visitation Guidelines

Recovery Visits

A Guest Relations representative will escort two family members and/or friends for a one-time, 10-minute visit to a patient in longer-term recovery areas. Children 10 years old and younger may not visit patients in recovery.

Overnight Guests

One person may spend the night with you in your patient room. A sleeper sofa is provided. If your family members would like to stay at a nearby hotel, staff members are happy to recommend several. For further assistance, please contact Guest Relations at (214) 820-0629.

Children

An adult must accompany children at all times. Children who have an infectious illness or have been recently exposed to an infectious disease are not allowed in patient care areas. Children who are not visiting a patient must wait with an adult in designated waiting areas. Video games, board games and other activities for children are available through Guest Relations.