Your Patient Experience

Thank you for choosing Baylor Jack and Jane Hamilton Heart and Vascular Hospital for your health care needs.

Here are some tips that will make your stay with us a more pleasant one:

We ask that you bring all medications you are currently taking in their original pharmacy containers. The timing of your procedure may vary depending upon the needs of the patients scheduled before you. On occasion, emergency cases arise and must be handled as priority by our staff. Should this happen, your procedure time may be delayed. You may wish to bring a book, crossword puzzles or a magazine to enjoy.

In addition to the clinical team, our guest relations representatives will be available to assist you throughout your stay. Please let us know what we can do to make your visit with us more pleasant.

If you have any questions regarding scheduling your procedure, please feel free to call our scheduling department at (214) 820-0128, Monday through Friday from 9 a.m. to 5:30 p.m., or after hours at
(214) 820-0735.

Pre-Admission Information for Patients

Things to do:
  • Complete the patient registration form.
  • Leave valuables at home.
  • Remove jewelry, hair pins and nail polish.
  • Wear comfortable clothing.
  • Shower at home with special soap if ordered by your physician.
  • Do not eat or drink after midnight the night before your procedure unless otherwise directed.
  • Only take over-the-counter or prescription medication which your doctor has specifically instructed you to take.
  • Arrange for someone to drive you home from the hospital. A responsible adult must drive you home. There is a nominal fee for parking.
Items to bring:
  • Bring your insurance card and picture ID (such as driver's license).
  • Bring ALL your medicines in their original bottles, but leave insulin at home. If you have taken any over-the-counter medications, vitamins, minerals or herbs during the past two weeks, please bring a list of these.
  • Bring your Advance Directives (Living Will or Power of Attorney) if you have them. Find Advance Directive forms on-line in English and en Espaņol.
  • Bring a book or other reading material with you.
  • If you use CPAP/BIPAP, please bring your machine with you.
  • You may need to spend the night depending on your procedure, so pack accordingly.

A Baylor team member will call you the day prior to your procedure to inform you of your arrival time. (NOTE: For a Monday procedure, you will be called on Friday.) If you have not been contacted by 7 p.m. on the evening prior to your procedure or surgery, please call (214) 820-0735.

Tips that will make your stay with us a more pleasant experience.